Reservations

 

Terms & Conditions - Villa Petra

 If you wish to book your stay at our villa, send us your inquiry with the dates you are interested in, number of guests and name of the party leader. After we confirm the availability of requested dates, please confirm your reservation by e-mail or fax. The booking is final when you pay the 30% deposit on our company’s bank account within 5 days from the confirmation. If you fail to do so, the booking will automatically lapse. Please pay the rest up to the full amount of your booking not less than 30 days prior to your arrival date at the villa. If booking within 30 days prior to arrival, the full cost of the villa must be paid at the time of booking. For every payment you make, we will send you a receipt by e-mail or fax.

 

The price of the villa includes use of linen, electricity, hot and cold water, air conditioning, every day cleaning, final cleaning, garden and pool maintenance, daily towel change, linen change 2 times a week, use of wireless internet at the villa area. Use of telephone is charged extra, by actual expenses.

 

Additional services we offer can be arranged during your stay subject to availability and paid on site in cash. However, we suggest that you inform us about your wishes in advance, if possible, so that we can do everything to fulfill them. That is particularly advisable if you book your stay at the villa in high season. We offer: chef service, massage at the villa, babysitting, laundry, rent a car, rent a scooter, rent a bike, rent a boat (sailing boats, motor yachts, smaller speed boats for short rentals), wind-surfing school, scuba diving, hiking, excursions etc. All additional services payable on site can be paid only in cash. We cannot accept credit cards for the payment of the extra services!

 

We shall be expecting your arrival at the villa after 3 p.m., and departure at the end of your stay before 10 a.m. Please ensure that you have the 500€ security deposit ready on your arrival in cash, so that you can enter the villa and start your holiday without delays. The amount is returned at check out, after the inspection of the villa. In case of damages or breakages in the villa caused by the guests, the cost will be deducted from the security deposit, and we reserve the right to claim compensation for costs over and above the sum of the security deposit.

 

To protect yourselves from possible losses in case you cancel your reservation, we recommend that you purchase travel insurance. These are cancellation charges:

 

- cancellation more than 30 days prior to the arrival: loss of deposit
- cancellation from 30 to 15 days prior to the arrival: 70% of total price
- cancellation from 14 to 0 days prior to the arrival: 100% of total price

 

If you wish to transfer your reservation to somebody else, we can accept that under the same conditions you had. We reserve the right to know the name of the new party leader.

 

The maximum number of people allowed at the villa may not be exceeded. Use of the villa for commercial purposes, as well as organization of a private function (e.g. party, wedding, cocktail party) at the villa, must be agreed upon in advance. Additional charges and/or increased security deposit may be requested.

  

We cannot be held responsible for any valuables left at the villa. We shall not be liable for any event beyond our reasonable control, as well as for death or personal injury of any member of a booking party,or of any other person at the villa unless this results from our proven negligence.

 

Swimming pool and other areas at the villa are not specially secured for children. We advise that you ensure supervising younger children.

 

In the unlikely event that we are forced to change or cancel your reservation, we will inform you as soon as possible and if requested we will try to arrange alternative accommodation of a similar type. We shall cover a possible difference in price. If no alternative accommodation is available or acceptable, we will refund in full all monies paid and shall be under no other liability

 

Potestas doo
Hatzeov perivoj 3, 21 000 Split
OIB: 24083362108
Tel: +385 21 406406
Fax: +385 21 406403
info@villapetra-bol.com